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Terms and conditions

Welcome to our terms and conditions page. These terms and conditions govern your use of our products and services, including but not limited to hair and makeup services, and any related content or materials. By accessing or using our services, you agree to be bound by these terms and conditions, so please read them carefully. If you have any questions or concerns, please contact us for further information.

Bookings

Booking: All bookings are subject to availability, and we reserve the right to decline any booking at our discretion.
We require that clients be at least 18 years old to book our services. For clients under 18 years old, we require written consent from a parent or legal guardian.

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Deposits

Deposits: A non-refundable deposit is required to secure all bookings. The deposit amount will be determined at the time of booking and will be deducted from the final cost of the service.

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Cancellations

Cancellations: We require a minimum of 48 hours' notice for all cancellations. Failure to provide sufficient notice will result in the loss of the deposit.

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Late Arrivals

Late Arrivals: We understand that unforeseen circumstances may cause you to arrive late for your appointment. However, please note that we may need to reschedule or shorten your appointment if you arrive more than 15 minutes late.

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Payment

Payment for the services shall be made in full in advance. Clients may remit payment via bank transfer or debit/credit card payments through the secure payment links provided. The Agency shall be the sole recipient of the payment, unless the Agency explicitly specifies otherwise at the time of booking.

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Liability

Liability: We will take all reasonable care to ensure that our services are carried out to a high standard. However, we cannot be held liable for any damage or injury caused as a result of the services provided, unless it is proven to be due to our negligence.

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Complaints

Complaints: If you have any complaints or concerns about our services, please raise them with us immediately. We will do our best to resolve the issue as quickly and efficiently as possible.

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Health and Safety

Health and Safety: We reserve the right to refuse service to anyone who we believe may pose a risk to our health and safety or that of our staff.

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Intellectual Property

Intellectual Property: All intellectual property rights, including but not limited to trademarks, logos, and service marks, are the property of the business and may not be used without our prior written consent.

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Governing Law

Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the business operates.

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